Vehicle Shipping FAQ's

IS YOUR SHIPPING SERVICE DOOR TO DOOR

Auto transport trucks are big and need lots of space to maneuver and turn around. With that in mind, the auto transport driver will get as close to your door as he can safely and legally. If your home is restricted by narrow streets, low-hanging trees, low bridges, speed bumps or tight turns, the driver may ask you to meet the truck at a nearby destination. 

Please note, many cities have restrictions on large trucks that prohibit them from driving into some residential areas so your pick up and drop off locations may fall under some regulations that prohibit us from delivering door-to-door. 

HOW FAR IN ADVANCE SHOULD I SCHEDULE SHIPPING OF MY VEHICLE

Next-day shipping is available at a premium price, but we recommend that you schedule your car transport as far out as you can. This is to ensure a smooth pick-up and delivery as the transport industry is all about mobility and planning requires the proper movement of many pieces.

DO I NEED INSURANCE COVERAGE FOR MY VEHICLE

We always recommend you have your vehicle insured. Our transporters carry coverage for your vehicle, but if the insurance company denies the claim for any reason, you don’t want to be stuck with the bill or fighting the insurance company on your own.

CAN I LEAVE PERSONAL ITEMS IN MY VEHICLES DURING SHIPPING

We will allow up to 100lbs in the trunk. However, the Canada Department of Transportation prohibits the carrying of personal items on a truck licensed only for carrying automobiles. If you violate this federal law, our company can be fined up to $10,000. All personal belongings that are left inside the vehicle will not be insured and our company is not responsible for missing or damaged items.

DO YOU CHARGE EXTRA FOR INSURANCE COVERAGE

No, carriers have insurance at no additional charge to you to cover your vehicle, but you need to carry your own coverage as well.

HOW BIG IS THE TRUCK

The trucks range from 48 to 86 feet long and typically require 60-120 feet of clear unobstructed area to load or unload your vehicle